Recent Work
Client Management
Client Management
Managing clients properly can mean the difference between having a job or having the corner office. Developed for banking account managers, the application’s goal was to provide insight into what was happening with customers. My goal was to design a compelling product that was easy to sell and users would love. Check it out »
Billing Analytics
Billing Analytics
The goal of Globys’ flagship product allows large telecoms to better serve their business customers by enabling them to see their calling data in much greater detail. To ensure its continued success, I set out to create a vision for how this product will look and behave moving forward. Check it out »
Account Administration
Account Administration
Globys often needs to create solutions for both its client and its client’s clients. In this case, I designed UIs for displaying users’ usage activity and then some UIs for our client’s support staff to help out their customers when they need a little more help. Check it out »
Recent Experience
2012 - today
Globys
Product Development
Senior User Experience Designer
Leaning hard on experience and Agile predilection, produce conceptual designs and prototypes for new product development. Iterate quickly, fail fast, ultimately succeed.
2005 - 2012
Expeditors International
Enterprise User Experience
UX Specialist
Lead the interaction design of a UI standards library, a reporting and analytics application, and an enterprise application suite. A proud design trifecta.
2004 - 2005
Keane Consulting
User Experience
Senior Consultant
Specialized in conceptual design, analysis, and prototype creation for up-and-comers like Honeywell and Best Western.
2000 - 2004
Z-Tel Communications
Core Products
Engineer 1
Maintained both development and design of existing website. Managed several projects including a rather complex C++ to Java conversion, that, as it turned out, nearly tripled customer capacity. Not bad.
